Creating experiences that make you feel Comfortable, Confident, and Delighted.
Jason is a Designer based in Chicago at Perch Design Studio. He specializes in user-centered design for exhibits, web apps, and websites, blending empathetic storytelling with strategic planning, prototyping, animation, 3D and illustration. With a masters degree in counseling, he brings a research-driven approach and a deep focus on the human experience to every project.
Comfortable
Comfort comes from familiar patterns, clear visual cues, and intuitive navigation that align with how people naturally think. My background in clinical psychology helps me design experiences that reduce cognitive load and make visitors feel comfortable from their very first interaction.
Check out the photos on the right to see how I implemented comfort to teach visitors about perspective in painting for the Rufus Porter Museum.
Designing for Comfort means...
Building complete user flows in Figma before visual design
Using familiar interaction patterns that reduce learning time
Guiding attention with animation and visual hierarchy
Simplifying complex educational content into approachable experiences
Designing for visitors of different ages, abilites, and technical comfort levels
Confident
Experiences should inspire confidence that they're doing what you asked it to do. Confidence comes from clear feedback, predictable behavior, and interfaces that make it obvious what is happening and what will happen next. I design interactions that reassure people their actions have been understood and the experience is responding accordingly.
Check out the photos on the right to see how I implemented this idea in a NASA museum exhibit.
Designing for Confidence means...
Providing immediate visual, audio, or tactile feedback for every meaningful interaction
Designing interfaces that clearly communicate system status and progress
Making the results of user actions visible and predictable
Reinforcing cause-and-effect so people know the experience understood their input
Using prototypes to refine interactions before development and eliminate uncertainty
Creating consistent interaction patterns that build trust over time
Delighted
After people feel comfortable and confident, delight is what makes an experience memorable. My background performing improv comedy for over ten years has taught me how small moments of surprise, humor, and personality can create genuine human connection. I use animation, illustration, and playful interactions to create experiences that people enjoy, remember, and want to share.
In the prototype videos for Maine State Museum on the right, visitors drag and drop artifacts into a missing scene to reconstruct a historical moment. We could have simply transitioned to the next screen once items were placed correctly. Instead I animated the figures responding with personality to make sure moments like these land with the right timing, warmth, and humor to make visitors smile and remember the experience
Designing for Delight means...
Creating moments of surprise through thoughtful animation and motion
Using illustration and personality to make technology feel more human
Rewarding curiosity with playful interactions and discoveries
Designing memorable moments people want to share with others
Bringing warmth, humor, and wonder into educational experiences
Turning functional interactions into engaging stories